Job Objective(S)
Ensure customers’ card request are treated promptly within SLA
Drive resolution within TAT on all card request complaints
Deadline
Apply Before 01/18/2023, 09:36 AM
Duties & Responsibilities
Review all delivery notes of personalized cards received by Logistics officer and ensure the cards delivered are properly captured on the delivery notes
Supervise the management of all cards stock and ensure that physical stock matches the GL balances
Ensure proper delivery and recording on card inventory template of all cards received
Ensures damaged/rejected cards are expensed appropriately.
Submit card stock reports first working day of the week.
Review all invoices and process payment for Vendors/Perso.
Review and render monthly proof of stock accounts.
Submit weekly vendor activities reports.
Job Requirements
Minimum Education: First degree in any discipline
Minimum of 6 years banking experience and operational knowledge of electronic payment card system.
Familiar with the major card vendors, card schemes, card issuance processes and support applications
Data analysis skills