Customer Service Representative at GUO Transport Company Salary: ₦100,000 - ₦120,000 Per Month
Customer Service Representative at GUO Transport Company
- GUO Transport has been our go-to choice for interstate and international travel.
- Whether we’re heading to another state in Nigeria or visiting neighboring countries like Ghana and Benin, their service has always been reliable and efficient.
- The buses are comfortable, the booking process is easy, and the staff ensures that every trip is safe and enjoyable.
GUO Transport takes the stress out of travel, and we trust them for both business and personal trips.
I highly recommend their services for anyone looking for hassle-free journeys across Nigeria and West Africa.
Salary: ₦100,000 – ₦120,000 Per Month
- Candidate Must be Resident AT Lekki or Ketu, and its environs respectively.
Location:
Orchid Road, Lekki, Lagos. ( NB: Lekki Office resumes at 7:30am).
- Ikosi, Ketu, Lagos. ( NB: Ketu Office resumes at 5:30am).
- Utako, Abuja. ( NB: Utako Office resumes at 5:30am).
- Airforce-Base, Port Harcourt, Rivers.
- NB: Port Harcourt Office resumes at 5:30am).
Deadline: Not Specified
Your role is to:
Job Description - Responsibilities
Greet and assist walk-in customers in a friendly and professional manner.
- Provide information about our logistics services, pricing, and delivery options.
- Answer customer inquiries about parcel registration, collection, and general logistics processes.
- Efficiently register parcels into the system ensuring accuracy in customer details, parcel specifications, and delivery instructions.
- Verify customer identification and collect necessary information for the registration process.
- facilitate the smooth and secure collection of parcels by verifying customers’ details and providing the correct parcels.
Ensure adherence to parcel release protocols and document any deviations.
Address and resolve customer concerns issues or complaints promptly and professionally.
- Collaborate with the other unit to resolve issues and provide feedback to improve service quality.
- Handle cash transactions accurately, securely issuing receipts, and maintaining an organized cash register.
- Adhere to company policies and procedures related to financial transactions.
- Collaborate with Central Processing Station (CPS) and Resolutions teams to ensure timely and accurate parcel deliveries.
- Assist in managing station logistics, including organizing parcels for dispatch and tripping.
Stay informed about updates in logistics processes and share relevant information with the team.
Qualification:
- Interested candidates should possess relevant qualifications.
How to Apply
Interested applicant can apply via this link
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