Total Data Limited are Recruiting Customer Service Representative Salary: ₦90,000 monthly
About Us
LimitedTDL is a well established full service Internet provider.
We offer the best managed dedicated server solutions available combined with unbeatable support and maintenance.
- Since 1994, TDL has Hosted thousands of web sites for business, ecommerce, the entertainment industry and non-profits.
- We look forward to becoming your reliable service provider.
Job Overview
We are seeking on behalf of our client to hire a proactive and customer focused Customer Service Representative.
- The successful candidate will be responsible for engaging with customers, addressing inquiries, and supporting sales initiatives to achieve company targets.
This role requires excellent communication skills, resilience under pressure, and the ability to build and maintain strong customer relationships.
Key Responsibilities
Provide timely and professional responses to customer inquiries via phone, email, and in person.
Actively promote company products and services to achieve assigned sales targets.
- Maintain accurate records of customer interactions, transactions, and feedback.
- Resolve customer complaints efficiently, escalating issues where necessary.
- Build strong relationships with customers to enhance satisfaction and loyalty.
- Support the sales team in achieving business growth through upselling and cross-selling.
- Collaborate with internal departments to ensure seamless service delivery.
Requirements
Bachelor’s degree/OND/HND in any relevant field.
Minimum of 2 years’ proven experience in Sales or Customer Service with measurable sales targets.
- Fluency in English (spoken and written) is mandatory.
- Proficiency in Yoruba or Igbo will be an added advantage.
- Computer literate with good knowledge of MS Office tools.
- Strong interpersonal, negotiation, and communication skills.
- Ability to multitask, solve problems effectively, and remain resilient under pressure.
Benefits
- Competitive salary of ₦90,000 monthly.
- Career growth opportunities in a dynamic and customer-driven environment.
Location: Ketu, Kosofe, Ikorodu, Ajah, Mushin (Lagos)
How to Apply
Interested applicant can apply via this link
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