Field Officer at Cardinal Torch Company Limited Salary: ₦100,000 monthly
TENN Microfinance Bank Limited is a bank mandated to revolutionize banking for Nigeria's future: seamlessly connecting every Nigerian to innovative, secure, and personalized digital banking experiences.
- TENN is committed to fostering financial inclusion and enhancing the digital banking experience for all.
- Our Approach is to assemble a skilled team from diverse backgrounds to craft a secure and dependable online banking platform, employing cutting-edge technology and advanced algorithms.
Job Type: Full Timely, Onsite
Qualification: BA/BSc/HND, NCE, OND, Secondary School (SSCE)
Experience: 1 - 2 years
Location: Lagos
Job Field: Customer Care
About the Role
- TENN Microfinance Bank is recruiting smart, confident, and target-driven individuals to join our Contact Center as Collections Officers.
- The successful candidates will be responsible for contacting customers with overdue loan payments, negotiating repayments, and ensuring accurate documentation.
Responsibilities
Make outbound calls to customers on overdue loans
Remind customers of repayment deadlines
Negotiate new repayment commitments and follow up
- Update all call outcomes and customer records in the system
- Prepare daily and weekly recovery reports
- Escalate difficult accounts to the Recovery Supervisor
- Maintain professionalism and adhere to ethical recovery practices
Requirements
SSCE, OND, NCE, HND or B.Sc. accepted
1–2 years experience in loan recovery or contact center (added advantage)
- Excellent communication and negotiation skills
- Ability to work with performance targets
- Good computer literacy (CRM, Excel)
- Reside within proximity to Surulere is an advantage
Compensation & Benefits
- N100,000 monthly fixed salary
- Up to N100,000 monthly performance bonus
- N20,000 transport allowance
- HMO & Pension
- Coaching & mentorship
- Meal allowance on Saturdays
- Clear growth path
- Total earning potential: N220,000 monthly
How to Apply
Interested and qualified candidates should forward their CV to:
[https://forms.gle/U3KR68748fbM5d4F9]
using the position as subject of email.
إرسال تعليق