Field Coordinator - Phone Surveys At Development Expertise Lab - NAIJA STICK

Field Coordinator - Phone Surveys At Development Expertise Lab

In the framework of an impact evaluation of a programme supporting refugees, Development Expertise Lab (DEL) is implementing a large-scale phone survey with Cameroonian refugees living in Nigeria.

• All interviews will be conducted remotely by phone and WhatsApp, using computer-assisted telephone interviewing (CATI) with Survey CTO.
• Applicants may be based in Nigeria or Cameroon and must be fluent in English.
• As the survey is conducted entirely by phone, no travel is required.
• The Field Coordinator will supervise a small team of enumerators.

Contract Duration: 

• Short-term consultancy, paid at a daily rate, covering preparation, training, pilot, and data collection between early August and late September 2026

Main Responsibilities

The Field Coordinator will be in charge of:

Supporting the DEL project team in obtaining the necessary local authorisations to conduct data collection, if and where required

• Supporting the recruitment and selection of enumerators, for approval by the research team
• Contributing to the survey implementation plan, the survey manual, and the enumerator training programme, in coordination with the DEL project team
• Co-facilitating the three-day enumerator training and the one-day pilot
• Supervising the day-to-day work of the enumerator team, monitoring daily productivity, and managing call scheduling
• Implementing routine data quality assurance, including follow-up on high-frequency check flags raised by the central data team
• Ensuring that all call attempts and their outcomes are recorded accurately, and that discrepancies and anomalies in the data are reconciled and corrected in communication with the DEL project team
• Ensuring adherence to survey procedures, ethical standards, informed consent protocols, and data protection requirements for sensitive data collected from vulnerable populations
• Participating in daily check-ins with the DEL project team and the research team during the first week of data collection and regular check-ins thereafter, and addressing issues raised on data quality

Qualifications

Candidates must meet the following criteria:

Native or fluent speaker of English (required); fluency in Cameroonian Pidgin English is an asset

• Demonstrated experience supervising teams of enumerators on socio-economic surveys, including phone-based (CATI) surveys
• Experience with computer-assisted interviewing software; experience with Survey CTO is a strong asset
• Knowledge of the cultural context and sensitivities of the respondent population
• University degree
• Strong communication skills and proven ability to liaise between enumerators, project management, and research teams
• Based in Nigeria or Cameroon

How to Apply 

To apply, please send your CV to: 

contact@devexpertiselab.com

A cover letter is optional.

Applicants must include in their application:

• The country where they are currently based
• The languages they speak and their level of fluency
• A brief description of their previous experience supervising phone-based data collection

Email subject line: “Application – Field Coordinator (Cameroon-Nigeria)”

Indicative Application deadline: 

Applications will be reviewed on a rolling basis.

• Candidates are encouraged to apply as early as possible and before the indicative application deadline of 2 August 2026.

Only shortlisted candidates will be contacted.