Field Collection Officer's at OPay Nigeria
OPAY is inviting applications from qualified candidates for the position of Field Collection Officer across Nigeria.
- The successful candidates will manage overdue loan accounts, conduct field visits, negotiate repayment plans and recover outstanding loans while maintaining professional and ethical relationships with customers.
Key Responsibilities
Field Visits: Travel to residential and business locations of customers with overdue loan repayments to engage them directly.
- Negotiation: Negotiate feasible, structured repayment plans or immediate debt settlements based on the customer's financial capacity.
- Debt Recovery: Ensure daily, weekly, and monthly recovery targets are met or exceeded.
- Communication: Follow up on delinquent accounts via phone calls, text messages, and emails when not in the field.
- Documentation & Reporting: Maintain accurate, up-to-date records of all field visits, customer interactions, promises to pay, and cash/transfer recoveries.
- Verification: Conduct spot checks and field investigations on customer addresses or business status when required.
- Compliance: Adhere strictly to microfinance regulatory guidelines, internal credit policies, and ethical debt collection laws.
Requirements
OND, HND or Bachelor’s Degree in Accounting, Banking, Business Administration, Economics or a related field.
- 1–2 years of relevant experience in debt collection, field recovery, loan marketing or customer service.
- Experience in a microfinance bank or fintech lending company is an advantage.
- Good knowledge of local routes, commercial centres and communities within the assigned location.
Benefits
- Salary
- Performance Bonus
- Transport Allowance
- HMO
Location:
- Nationwide (All 36 States)
Deadline: Not Specified
How to Apply
Interested Applicant can apply via this link
