Helpdesk/ICT Officers at Iconic Open University
Iconic Open University is seeking enthusiastic, qualified, and dedicated individuals to join our team as Helpdesk Officers/ICT Officers at our campuses in Gusau (Zamfara), Birnin Kebbi (Kebbi), Gombe (Gombe), and Damaturu (Yobe).
- If you are passionate about providing top-notch support services to students and have a strong aptitude for technology, we want to hear from you!
Available Positions:
- Helpdesk Officer/ICT Officer
Qualifications And Requirements
Educational Qualification: Minimum of ND, NCE, HND, or Bachelor’s Degree from an accredited institution.
Age Requirement: Candidates must not be more than 30 years of age.
- Residency: Candidates must be residents of, or willing to relocate to, the specific city they are applying for (Gusau, Birnin Kebbi, Gombe, or Damaturu).
- Technical Skills: Strong computer/ICT skills, experience with troubleshooting hardware/software, and knowledge of networking basics are required.
Soft Skills: Excellent communication and interpersonal skills, with a strong customer service orientation.
Responsibilities
Serve as the first point of contact for students and staff seeking technical or administrative assistance.
- Provide support in person, over the phone, or via remote access.
- Troubleshoot and resolve basic to intermediate hardware, software, and network issues.
- Maintain and manage ICT asset inventory at the campus level.
- Support the setup and operation of digital learning tools and classroom technology.
Method Of Application
Interested and qualified candidates should upload their updated Curriculum Vitae and a Cover Letter indicating their preferred campus (Gusau, Birnin Kebbi, Gombe, or Damaturu) via this to this university careers portal.
Location: Gusau, Birnin Kebbi, Gombe, Damaturu
Note: Only shortlisted candidates will be contacted.
Click this link to apply
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