Secretary, Incident Manager at eHealth Systems Africa - NAIJA STICK

Secretary, Incident Manager at eHealth Systems Africa

eHealth Africa is focused on improving healthcare by creating effective ways to implement reliable health information management systems. 

• We have developed eHealth and mHealth solutions that can be rapidly deployed to manage patient information, streamline clinical procedures, and provide data and analysis on health program outcomes.

Purpose of the Position 

The Emergency Operations Centers (EOCs) operated by eHealth Africa are a critical unit dedicated to managing and coordinating responses to emergencies effectively. 

• The EOCs plays a pivotal role in ensuring organizational readiness and resilience, aligning its objectives with the broader mission of safeguarding lives, assets, and continuity of operations. 
• By delivering seamless administrative and technical services, this unit supports the timely execution of emergency strategies and ensures that all stakeholders remain informed and engaged.
• The Secretary to the Incident Manager serves as the primary administrative and communication support to the Incident Manager.
• This role ensures meetings, documentation, and stakeholder engagements are effectively managed, and that action points are tracked and followed through.

What you’ll do  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:

Manage the Incident Manager’s calendar, ensuring priority engagements are scheduled and documented accurately.

• Provide comprehensive administrative and secretarial support, including correspondence drafting and records management.
• Take accurate minutes during meetings and ensure timely follow-up on action items.
• Serve as a communication link between the Incident Manager and internal or external stakeholders.
• Support operational readiness through organized documentation, logistics coordination, and consistent follow-through.
• Liaise with internal staff, government officials, and external partners on behalf of the Incident Manager.

Coordinate with technical teams, donors, and government representatives to facilitate meetings and strategic communication.

• Organize workshops, briefings, and press engagements, ensuring logistical and administrative support.
• Act as the primary point of contact for all communication directed to or from the Incident Manager’s office.
• Prepare meeting agendas, take minutes, and circulate action points to relevant stakeholders.
• Draft and proofread official correspondence, reports, and presentations to ensure clarity and professionalism.

Track deadlines for deliverables and provide logistical and travel support while maintaining an organized filing system.

Who you are:

The requirements listed below are representative of the knowledge, skill and/or ability required to successfully perform this job.

Administrative Specialist – Skilled in managing scheduling, documentation, and internal communications with precision and professionalism.

• Ethical and Discreet – Upholds the highest standards of confidentiality, integrity, and discretion in handling sensitive information and executive support.
• Organized and Proactive – Demonstrates exceptional attention to detail and anticipates administrative needs with foresight and efficiency.
• Executive-Level Communicator – Engages confidently with senior leaders and diverse stakeholders, ensuring clarity, responsiveness, and alignment.
• Service-Oriented Contributor – Committed to delivering high-quality outcomes that reflect professionalism, adaptability, and a deep understanding of operational needs.

Qualifications and Experience

Bachelor’s degree in Business Administration, Public Health, Secretarial Studies, Office Management, or related field.

• Minimum of 2–4 years in a secretarial or executive assistant role, preferably within the NGO or development sector.
• Experience working in cross-functional teams, preferably in international or multi-country settings.
• Familiarity with public health or emergency response contexts is desirable.
• Proficiency in MS Office Suite, Google Workspace, and administrative tools.

How to Apply 

Interested applicant can apply via this link 

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