Apply for Head Of Operations Salary: 800K - 1.2M - NAIJA STICK

Apply for Head Of Operations Salary: 800K - 1.2M

Role Overview

The Head of Operations will be responsible for leading, managing, and enhancing the company’s operational framework to ensure efficiency, compliance, and business growth. 

• The role requires a strong focus on risk management, process re-engineering, regulatory compliance, financial control, and operational excellence.

Key Responsibilities

Develop, review, and monitor key operational risk indicators and control standards, implementing corrective measures to minimize fraud, errors, and financial losses.

Identify and manage areas of operational risk across the business, providing effective solutions and action plans.

• Design, implement, and update the Company’s Operations Manual, ensuring strict compliance with all operational policies, guidelines, and procedures.
• Re-engineer business processes to improve efficiency, strengthen controls, reduce costs, and enhance customer experience.
• Ensure full compliance with all regulatory and statutory requirements relating to company operations.
• Establish effective documentation and user guides, while driving continuous operational improvements.
• Prepare and submit weekly, monthly, and quarterly operational and financial reports to management.
• Ensure adherence to Standard Operating Procedures (SOPs) across all operational units.
• Strengthen financial management processes to support data-driven decision-making and sustainable growth.

Oversee daily call-over of transactions, ensuring accuracy and preventing errors or omissions.

Lead daily audit and reconciliation processes.

• Provide timely financial position reports for audit and advise management accordingly.
• Safeguard company resources by ensuring operational discipline and preventing wastage.
• Oversee annual loan renewals for customers with facilities exceeding one year.
• Prepare and manage the annual departmental budget.
• Ensure proper handling, authorization, and timely presentation of cheques and related documentation.
• Maintain accurate operational records for cheques, collections, and expenses.
• Ensure all collections and transactions are timely, accurate, and fully documented.
• Guarantee proper postings to General Ledgers (GLs) in line with company expenses and accounting standards.

Qualifications & Experience

Bachelor’s Degree in Banking, Accounting, Finance, or a related discipline.

• Minimum of five (5) years’ proven experience as Head of Operations or in a similar leadership role.
• Professional certifications (e.g., ICAN, ACCA, CIBN, or equivalent) will be an added advantage.

Knowledge, Skills & Competencies

Strong knowledge of operational procedures, policies, and regulatory requirements.

Demonstrated expertise in business process re-engineering and operational excellence projects.

• In-depth understanding of operational risk analysis and treasury operations.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and ability to quickly adapt to other business software.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent organizational, leadership, and communication abilities.
• Strong understanding of Credit Risk Management and Procedures.

How to Apply 

Interested applicant should Send us your CV via this form:

Application Form Online