Operations Officer at Opay Nigeria
Job Title: Operations Officer
Location:
- Nationwide (Lagos, Abuja, Oyo, Delta, Enugu, Sokoto, Kogi, Plateau & other states)
Company: OPay
About OPay
OPay is a leading fintech company committed to providing easy, secure, and reliable financial services to millions of users and businesses across Nigeria.
- Through innovative technology, OPay provides services such as mobile payments, transfers, bill payments, and merchant solutions, helping businesses grow while enabling seamless financial transactions.
Job Summary
We are looking for a proactive and detail-oriented Operations Officer to support and monitor field operations across assigned regions.
- The ideal candidate will be responsible for monitoring sales performance and analyzing operational data using tools such as Microsoft Excel.
Key Responsibilities
Monitor and track the performance of Business Developers (BDs) within assigned regions.
Monitor sales performance and ensure regional targets are achieved.
- Conduct regular merchant visits to monitor activation and proper usage of OPay products and services.
- Collect, analyze, and maintain operational data using Microsoft Excel.
- Prepare daily, weekly, and monthly reports using Excel to track sales activities and field performance.
- Identify operational gaps and recommend improvements.
- Ensure compliance with company policies and operational procedures.
- Support merchant onboarding and ensure proper documentation.
- Provide guidance and feedback to BDs to improve productivity and performance.
- Escalate operational issues and ensure timely resolution.
Requirements
Bachelor’s degree in Business Administration, Finance, Marketing, or a related field.
Proven years of experience in operations, sales support, or field operations, preferably in fintech, banking, or telecom.
- Proficiency in Microsoft Excel for data analysis, reporting, and performance tracking.
- Strong analytical and reporting skills.
- Good communication and interpersonal skills.
- Ability to work independently and manage field activities effectively.
Benefits
- Competitive Salary
- Performance Bonus
- Transport Allowance
- HMO (Health Insurance)
- Pension Contribution
- Career Growth Opportunities
Deadline: Not Specified
How to Apply
Interested applicant can apply via this link
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