SME officer & Commercial Officer Vacancies at Polaris Bank
About Us
Polaris Bank Limited is a Tier II Nigerian bank that was established by the Central Bank of Nigeria (CBN) on September 21, 2018 to offer commercial banking services, the bank commenced services on the same day, having purchased the assets, and assumed certain of the liabilities, of the defunct Skye Bank.
- The Bank is a market leader in Revenue Collection, both in the public and private sectors, with collection mandates in about 30 of 36 states in Nigeria including Lagos State.
- We are a key player in financial inclusion and are poised to take banking to the doorsteps of our customers; taking care of the banking needs of different categories of persons and businesses.
- Polaris Bank enjoys significant brand loyalty from its diverse customer base across demographics, industries and sectors.
Job Summary
Are you passionate about helping individuals achieve their financial goals?
We're seeking an empathetic and results-driven Personal Banking Officer to serve as the primary point of contact for our individual clients.
- You'll be instrumental in building lasting relationships, understanding diverse financial needs, and providing tailored solutions that empower our customers to manage their money effectively and plan for their future.
Key Responsibilities & Differentiators
Cultivate and nurture strong, long-term relationships with individual clients, serving as a trusted advisor for their banking needs.
- Conduct thorough financial needs assessments for clients, recommending and cross-selling suitable banking products and services, including savings, current accounts, loans, credit cards, and digital banking solutions.
- Deliver exceptional customer service, resolving inquiries and issues efficiently and professionally to ensure high client satisfaction.
- Maintain in-depth knowledge of all retail banking products and services, effectively educating clients on their features and benefits.
- Proactively identify opportunities to acquire new clients and expand existing relationships to meet individual and branch sales targets.
- Guide clients on the seamless adoption and effective utilization of digital banking channels (mobile banking, online banking, ATMs) to enhance their banking experience.
- Ensure strict adherence to all banking policies, procedures, and regulatory requirements, maintaining confidentiality and integrity in all transactions
- Identify and refer clients to specialized departments (e.g., wealth management, commercial banking) when their needs extend beyond personal banking offerings.
Represent the bank positively in local communities, participating in outreach activities as needed to promote banking services and financial literacy.
SME (Small & Medium Enterprise) Officer
Locations:
- Abuja, Uyo, Awka, Enugu, Delta, Edo, Ogun, Osun, Lagos
- Support business clients and drive SME growth
Commercial Banking Officer
Locations:
- Lagos, Zaria, Yola, Imo, Abia, Osun, Ondo, Oyo, Bauchi
- Drive revenue growth and manage client relationships
Deadline: Not Specified
How to Apply
Interested applicant can apply via this link
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