Vacancy at Mercatura Online Technology Salary: ₦100k – ₦150k Monthly
About The Role
Mercatura Online Technology is an ICT company focused on using technology to address societal needs through digital skills training, ICT solutions, and e-commerce.
- The company is seeking a motivated, diligent, and customer-focused fresh graduate to join its team as a Customer Relationship Manager Intern.
- This remote internship provides hands-on experience and mentorship in customer support, CRM database management, sales follow-ups, customer retention, and business operations.
Key Responsibilities
Respond promptly and professionally to customer inquiries through phone, email, and social media.
- Maintain accurate customer records, update CRM databases, and document feedback and complaints.
- Assist with onboarding new customers and following up with prospective leads.
- Support customer retention activities.
- Send reminders regarding appointments, orders, services, and payments.
- Collaborate with sales and marketing teams.
- Prepare simple customer interaction and performance reports.
Requirements
Recent graduate with OND, NCE, HND, or B.Sc. in Business Administration, Marketing, Communications, Management, or a related field.
- Only fresh graduates are eligible to apply.
- Basic computer literacy and ability to work remotely.
- Willingness to learn and use CRM tools.
- Excellent written and verbal communication skills.
- Strong active listening and problem-solving abilities.
- Friendly, patient, and professional attitude.
- Good organization and time management skills.
- Previous experience in customer service, sales, or administration is an advantage but not required.
Benefits
- Fully remote work flexibility.
- Certificate of internship completion.
- Letter of recommendation based on performance.
- Opportunity for future full-time employment or contract engagement for outstanding interns.
- Mentorship, hands-on training, and development of CRM and sales operations skills.
Qualification:
Salary: ₦100,000 – ₦150,000 Monthly
Location: Remote, Nigeria
Deadline: 30th September 2026
How to Apply
Interested and qualified candidates should send their CV and a brief application letter to:Nigerian employment news
Email Subject: Customer Relationship Manager Intern
