Nationwide Vacancy at Wema Bank
About The Role
Wema Bank is seeking a commercially driven and relationship-focused professional to join its sales team as a Commercial Relationship Management Officer.
- The role is responsible for building and maintaining strong relationships with commercial and retail customers, identifying and converting sales opportunities, driving customer acquisition, growing deposits and lending volumes, and supporting the profitability of the branch.
- The successful candidate will also monitor market and competitor activities, identify emerging business opportunities, and provide insights that can support the development and improvement of products and services
Key Responsibilities
Sales Management:
Execute the branch commercial sales strategy based on local market conditions and business opportunities.
- Drive customer acquisition and grow commercial business volumes through the opening of different types of accounts.
- Maintain strong product knowledge and identify opportunities for cross-selling and up-selling.
- Build and maintain relationships with existing commercial customers while identifying and acquiring new customers.
- Provide feedback to the sales and product management teams on market conditions, customer needs, and opportunities for new or improved products.
- Deliver sales presentations and engage prospective customers.
- Visit existing and potential customers to understand their needs and promote relevant products and services.
- Coordinate sales activities with marketing programmes.
- Promote a positive sales environment by educating customers on the Bank’s products and services.
- Convert service-recovery opportunities into business opportunities while maintaining customer loyalty.
Qualifications & Requirements
Minimum of a First Degree in any discipline.
Additional qualifications are an added advantage.
- 3–8 years of relevant cognate experience.
- Experience in sales and marketing.
- CIBN professional certification is required/preferred as stated for the role.
- Digitally savvy with the ability to use relevant digital tools effectively.
- Strong interpersonal and relationship-management skills.
- Excellent communication skills.
- Strong commitment to excellent customer service.
- Strategic thinking and strong analytical and problem-solving abilities.
- Ability to work effectively with others and lead a team.
Benefits:
- Wema Bank provides a range of benefits designed to support employee wellbeing, career development, and work-life balance.
Benefits highlighted for employees include:
- Healthcare coverage.
- Elderly care provision through HMO coverage, including the option to enrol one parent.
- Paid maternity and paternity leave.
- Year-end bonus or 13th-month allowance.
- Company events and team-building activities.
- Competitive pay.
- Leave allowance.
- Profit-sharing opportunities
Position: Commercial Relationship Management Officer
Employment Type: Not Specified
Location: Nigeria (All 36 State's)
Deadline: Not Specified
How to Apply
Interested applicant can apply via this link
