Field Coordinator - Phone Surveys At Development Expertise Lab
In the framework of an impact evaluation of a programme supporting refugees, Development Expertise Lab (DEL) is implementing a large-scale phone survey with Cameroonian refugees living in Nigeria.
- All interviews will be conducted remotely by phone and WhatsApp, using computer-assisted telephone interviewing (CATI) with Survey CTO.
- Applicants may be based in Nigeria or Cameroon and must be fluent in English.
- As the survey is conducted entirely by phone, no travel is required.
- The Field Coordinator will supervise a small team of enumerators.
Contract Duration:
- Short-term consultancy, paid at a daily rate, covering preparation, training, pilot, and data collection between early August and late September 2026
Main Responsibilities
The Field Coordinator will be in charge of:
Supporting the DEL project team in obtaining the necessary local authorisations to conduct data collection, if and where required
- Supporting the recruitment and selection of enumerators, for approval by the research team
- Contributing to the survey implementation plan, the survey manual, and the enumerator training programme, in coordination with the DEL project team
- Co-facilitating the three-day enumerator training and the one-day pilot
- Supervising the day-to-day work of the enumerator team, monitoring daily productivity, and managing call scheduling
- Implementing routine data quality assurance, including follow-up on high-frequency check flags raised by the central data team
- Ensuring that all call attempts and their outcomes are recorded accurately, and that discrepancies and anomalies in the data are reconciled and corrected in communication with the DEL project team
- Ensuring adherence to survey procedures, ethical standards, informed consent protocols, and data protection requirements for sensitive data collected from vulnerable populations
- Participating in daily check-ins with the DEL project team and the research team during the first week of data collection and regular check-ins thereafter, and addressing issues raised on data quality
Qualifications
Candidates must meet the following criteria:
Native or fluent speaker of English (required); fluency in Cameroonian Pidgin English is an asset
- Demonstrated experience supervising teams of enumerators on socio-economic surveys, including phone-based (CATI) surveys
- Experience with computer-assisted interviewing software; experience with Survey CTO is a strong asset
- Knowledge of the cultural context and sensitivities of the respondent population
- University degree
- Strong communication skills and proven ability to liaise between enumerators, project management, and research teams
- Based in Nigeria or Cameroon
How to Apply
To apply, please send your CV to:
A cover letter is optional.
Applicants must include in their application:
- The country where they are currently based
- The languages they speak and their level of fluency
- A brief description of their previous experience supervising phone-based data collection
Email subject line: “Application – Field Coordinator (Cameroon-Nigeria)”
Indicative Application deadline:
Applications will be reviewed on a rolling basis.
- Candidates are encouraged to apply as early as possible and before the indicative application deadline of 2 August 2026.
Only shortlisted candidates will be contacted.
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